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Making Old Palace Chester Covid-Safe

We have taken plenty of steps to ensure that Old Palace Chester is a safe environment for everyone who attends our venue. Here are some of the measures that we have put in place.

• A full and thorough risk assessment and extra measures to make the venue Covid-safe

• Additional training for all our staff

• Adapted our service to continue to deliver incredible events that adhere to the government guidelines

• Additional handwashing and sanitising facilities

• Helpful signage throughout the venue

• Extra cleaning

• Fully supporting test and trace

To our booked couples:

We understand that all of you have concerns about the impact of COVID-19 on your wedding. Please bear with us – we are incredibly busy and we want to speak to you all. Our immediate priority at this time is to contact couples whose weddings are due to take place in November to explore the options available to them.

If you have questions regarding your 2020 wedding beyond November, then please get in touch. We are keen to hear your thoughts and aim to provide the best advice and solutions we can based on your individual circumstances.

Given how busy our team is at the moment, the best way to get in touch with us is by emailing enquiries@wedding-venues.co.uk with as much information as possible. We aim to get back to you within five working days.

If your wedding is upcoming:

How can you help?

We email our Covid-safe guidance to all our couples and we ask that you and your guests are made aware of your responsibilities. In particular, we ask that your wedding party observe social distancing where necessary and possible and wash your hands regularly.

If you or any of your guests have any symptoms of Covid-19, we ask that you please stay at home.

Information for suppliers

We ask that any suppliers visiting the venue have carried out their own Covid-safe risk assessment and are aware of the measures we have put in place. If in doubt, please contact eventsteam@oldpalacechester.co.uk for further advice.

For those of you who are considering Old Palace Chester as your wedding venue:

We’re delighted to announce that our doors are open again for you to visit us. We can’t wait to show new couples all the magic and surprises that Old Palace Chester has in store!

Our team are raring to get back to helping couples find their perfect venue and plan their dream wedding.

To arrange your private showround, speak to the team on 01244 564380 or book a visit here.

Keep up to date with our latest information and updates on our Facebook and Instagram channels.

Thank you for your patience and ongoing support.

Be a part of our story

Our doors are open so come and find out why this spectacular wedding venue in Cheshire is the perfect place to celebrate your special day. Check our available dates, discover more in our brochure or arrange a visit to see Old Palace Chester for yourself.