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Making Old Palace Chester Covid-Safe

We have taken plenty of steps to ensure that Old Palace Chester is a safe environment for everyone who attends our venue. Here are some of the measures that we have put in place.

• A full and thorough risk assessment and extra measures to make the venue Covid-safe

• Additional training for all our staff

• Adapted our service to continue to deliver incredible events that adhere to the government guidelines

• Additional handwashing and sanitising facilities

• Helpful signage throughout the venue

• Extra cleaning

• Fully supporting test and trace

Weddings up to the end of March 2021

We understand that all of you have concerns about the impact of COVID-19 on your upcoming wedding. The second lockdown means that no ceremonies or receptions can be held here until after the 2nd December. After this, recent government rulings allow ceremonies and receptions to take place with up to 15 people in attendance, and we believe that this will be the case up to the end of March 2021 unless further advice is provided.

Your happiness is our main priority, so we can offer you four options to help you find the right way forward with your wedding. We will discuss all the options with you and are ready to help as much as we can so you can find the option that is right for you.

We will be reaching out to you as soon as possible and will be speaking to couples in order of their wedding dates, so we ask for a little patience if we haven’t contacted you just yet. It’s a very busy time for our sales team and they are making every effort to help each couple whose wedding will be affected.

If you have an urgent query, the best way to get in touch with us is by emailing oldpalaceevents@oldpalacechester.co.uk with your name and wedding date in the subject line. We aim to get back to you within five working days.

Wedding planning

We are currently working with a reduced events team and our immediate focus is to work with our couples whose weddings are taking place over the next few months to ensure that we can continue to provide fabulous small events and respond to the changing rules and guidelines.

If your wedding is taking place before the end of March 2021 and you are thinking of going ahead, we will try our hardest to answer any questions you have about your wedding planning. The best way to speak to us is to email the team and we’ll get back to you as soon as we can. If you would like to visit the venue to fine-tune your plans, we will try to arrange a mid-week visit for you when this is possible. However, please be aware that this is subject to the availability of our team at the venue.

If your wedding is taking place after the end of March 2021, current government advice is only applicable to weddings up to this date, so we can only plan on the basis that your wedding will go ahead. We will of course inform you if anything changes that may affect your wedding date, but for now we suggest you continue with your wedding planning and if you have any questions along the way, feel free to email our events team. As we’ve mentioned, it is a very busy time for us, but we’ll get back to you as soon as we can to help.

Information for suppliers

We ask that any suppliers visiting the venue have carried out their own Covid-safe risk assessment and are aware of the measures we have put in place. If in doubt, please contact oldpalaceevents@oldpalacechester.co.uk for further advice.

For those of you who are considering Old Palace Chester as your wedding venue:

Unfortunately, the latest lockdown measures announced by the government mean that we are currently unable to hold weddings and visits until the 2nd December. Although we won’t be able to show you around in person, we are still here for you to discuss the venue and your wedding, and go through everything with you over the phone. We have plenty of videos and photos to share to give you lots of inspiration, as well as a virtual tour to show each part of the venue.

To arrange a time to speak to us, just click the button below.

Keep up to date with our latest information and updates on our Facebook and Instagram channels.

Thank you for your patience and ongoing support.

Be a part of our story

Our doors are open so come and find out why this spectacular wedding venue in Cheshire is the perfect place to celebrate your special day. Check our available dates, discover more in our brochure or arrange a visit to see Old Palace Chester for yourself.